FAQ

General

Studio Batik Batik is a brand dedicated to preserving authentic Indonesian batik craftsmanship. Our mission is to keep this tradition alive while supporting the people behind it. Every product is first crafted in Java using traditional Batik techniques and then produced into the final product in Bali. We collaborate only with small, local (family) businesses.
Batik is more than a product: it's a cultural heritage and a craft passed down through generations. All items are made by hand using centuries-old batik techniques. There is no factory production or mass manufacturing: each piece is unique and released in limited quantities.

Ethics & Sustainability

Yes. We work directly with small local partners, ensure fair payment, and reinvest part of our profits into the local community.
Every purchase directly supports local artisans, helps preserve traditional batik techniques, and contributes to small, family-run businesses in Indonesia. Beyond this, we actively support small-scale projects in Bali that we personally select, focusing on creating meaningful impact for local families and communities. For this reason, we don't work with sales or discounts. Instead, we choose to give back and reinvest into the people and see communities behind our products.
Our products are crafted from high-quality natural fabrics, sourced directly by our Batik partner Ibu Heni. We use 100% cotton and 100% silk, carefully selected for their refined texture and durability. For the final product, we use cotton for the inner lining, combined with interfacing to provide structure and shape.

Orders & Availability

We work with limited product drops throughout the year, rather than fixed collection schedules. All items are handcrafted in Bali in small batches to avoid overproduction and ensure quality. For our European stock, products are first made in Bali and then shipped to the Netherlands, which can take up to 8 weeks. This means some items may sell out and take time to restock, but we believe they are worth the wait! When shipping directly from Bali, we often have more stock available and can ship worldwide more quickly.
Yes, we ship worldwide from the Netherlands or Bali based on your location. Any import duties for international shipments outside Europe and Indonesia are for the customer. These taxes are determined by your local customs authority and are not included in the product or shipping costs.
We do our best to send it as quickly as possible! Netherlands: 1-3 days with DHL. Europe: 2-5 days with DHL Express. Indonesia: 1-3 days with Fedex or DHL. Other countries: 5-10 days with Fedex. BALI → If you're ordering from Bali, we provide instant-delivery with Grab.
Free shipping above orders €120 within the Netherlands, Belgium and Germany. Netherlands: €3.95. Belgium & Germany: €7.95. Other countries within Europe: €13.95. Indonesia: free shipping. Australia: €25. Any import duties and taxes imposed by customs for shipments outside Europe are the responsibility of the customer.
In the Netherlands some products will be sent in letterbox packages. Otherwise you will receive a shipping confirmation with track & trace by email of the company we ship it with. In Bali we will communicate through Whatsapp when the package is delivered.

Care

We recommend gentle hand washing only, using mild soap and cool or room-temperature water. After washing, hang to dry in the shade and avoid direct sunlight to maintain the fabric's color and integrity.
Our bandana rings are silver-plated and designed to be worn with your bandana. You can also wear them on your hand, but we recommend using them as a bandana accessory to help preserve their finish over time. As with all silver-plated jewelry, the surface may naturally fade or develop subtle changes in color with regular wear. To maintain its appearance, avoid prolonged exposure to water, perfumes, and harsh chemicals. When not in use, store it in a dry place and gently polish with a soft cloth to keep its shine.

Returns

Yes, you can request a return within 14 days of purchase. Items must be unused, in original condition, and have the tag label still attached. Please note that small differences in color, pattern, or shape are part of the character of real handmade batik. Every piece is unique, and these natural variations are not considered defects or valid reasons for return.
Please email us at studiobatikbatik@gmail.com with: • Your order number • The reason for your return We will review your request and get back to you with the next steps.
Yes, return shipping costs are the responsibility of the customer, unless the item arrived damaged, faulty, or incorrect. Original shipping costs are non-refundable.
Once your return has been received and inspected, we will notify you of approval or rejection. If approved, your refund will be processed to the original payment method.
Please contact us within 48 hours of delivery at studiobatikbatik@gmail.com and include your order number plus clear photos of the issue. We will help you as quickly as possible.

Wholesale & collaborations

Yes, we love working with retailers who share our appreciation for craftsmanship and meaningful design. If you are interested in larger quantities of handcrafted batik, you can contact us directly to discuss options. Please reach out to us to discuss your request and requirements. Contact us by: • Email: studiobatikbatik@gmail.com
Yes, we work closely with a batik factory in Java, allowing us to offer larger orders of authentic batik fabrics. If you are looking for custom batik pieces or larger quantities of batik cloth, we'd be happy to explore the possibilities with you. Please reach out to us to discuss your request and requirements. Contact us by: • Email: studiobatikbatik@gmail.com

Contact

For inquiries about wholesale, partnerships, or general questions, please contact us by email studiobatikbatik@gmail.com. Please check the shipping, return policy and FAQ to find your answer. If you need further assistance, feel free to reach out through Instagram, e-mail or Whatsapp as we're happy to help. Email: studiobatikbatik@gmail.com NL WhatsApp (chat only, weekdays 09:00 – 17:00): Chat with Nikky Bali WhatsApp (chat only, weekdays 09:00 – 17:00): Chat with Jil


We keep real Batik alive trough timeless accessories, created with local artisans



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